Capsule Sight
April 7, 2023

How can companies use Mixed Reality?

Posted on April 7, 2023 3 minutes 525 words
Table of contents

In today’s fast-paced business world, companies are constantly seeking innovative ways to enhance their operations, improve customer experiences, and stay ahead of the competition. One technology that is rapidly gaining traction and transforming industries across the board is mixed reality (MR)—a combination of augmented reality (AR) and virtual reality (VR). In this blog post, we’ll explore how companies can leverage mixed reality to revolutionize their business operations in various domains, such as employee training, product design, remote collaboration, marketing, customer support, and facility management.

Employee Training and Onboarding

Training employees can be a time-consuming and costly endeavor, but mixed reality offers an immersive and interactive solution. By creating customized MR experiences, companies can simulate real-world scenarios and provide hands-on training in a controlled environment. For instance, healthcare professionals can practice surgeries using virtual patients, while retail staff can learn to handle customer interactions in a virtual store. These immersive training experiences lead to improved knowledge retention, reduced training costs, and easily scalable programs.

Product Design and Development

Mixed reality enables designers and engineers to collaborate effectively, even if they are geographically dispersed. By using MR, teams can visualize 3D models, prototype rapidly, and identify design flaws early in the development process. This streamlined approach reduces time-to-market and ensures a better final product. Moreover, MR allows companies to gather valuable feedback from potential customers, further refining their designs.

Remote Collaboration and Communication

As remote work becomes more prevalent, mixed reality offers a solution for seamless collaboration across distances. MR platforms can create shared workspaces where employees can interact with holographic content, brainstorm ideas, and work on projects together in real-time. This improved communication can lead to increased productivity and reduced travel costs.

Customer Support and Service

Mixed reality is changing the landscape of customer support by offering remote assistance and improving customer experiences. For example, a technician can use MR to guide a customer through a complex repair process, providing visual cues and step-by-step instructions in real-time. This approach can result in faster resolution times and increased customer satisfaction.

Sales and Marketing

Mixed reality enables companies to create engaging and immersive marketing campaigns. Through virtual showrooms and product demos, customers can experience products in a way that’s just not possible with traditional marketing materials. This increased customer engagement can lead to higher conversion rates and improved brand recognition.

Facility Maintenance and Management

Companies can harness the power of mixed reality for facility maintenance and management. By visualizing infrastructure and equipment, employees can monitor, diagnose, and maintain systems remotely, leading to improved efficiency and reduced downtime. MR can also be used to train maintenance staff on complex procedures, ensuring that they are better prepared for real-world scenarios.


Mixed reality has the potential to revolutionize various aspects of business operations, from employee training to customer support. By embracing this cutting-edge technology, companies can enhance their processes, stay competitive in the market, and ultimately, provide better products and services to their customers. Now is the time to explore and invest in mixed reality technologies, ensuring that your business is at the forefront of innovation and industry growth.

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